AI Policy Assistant
Empower your college staff with on-demand access to essential guidance
Our AI Policy Assistant is an advanced tool designed to improve policy management, communication quality, and access to your organisation’s procedures and guidance. Built with retrieval augmented generation (RAG) technology, Policy Assistant combines the power of the best natural language systems with your approved information.
Access reliable policy information instantly, from your desktop
You can train your Policy Assistant on your library of policy documents and procedural guidance, helping your teams to quickly find and interpret policies. The engine helps drive consistent application of processes and better communication across your organisation – as well as freeing up your core teams from responding to queries so they can focus on complex work that relies on their personal, professional attention.
Key benefits
01.
Efficiency
- Time savings: Quickly find answers in large policy documents, reducing search time.
- Automated responses: Generate high-quality emails or new documents effortlessly.
02.
Consistency and quality
- Uniform communication: Make sure your advice is consistent in tone as well as content and follows your house style.
- Accurate information: Responses from your engine are grounded in verified data, minimising errors. If the data is not there, your engine will tell you.
03.
Better decision-making
- Comprehensive answers: the AI looks across multiple policy documents to provide richer responses.
- Source referencing: All responses cite their sources for easy validation, empowering your staff to use AI with confidence.
04.
Data security
- Secure infrastructure: Built within your Azure cloud so your data is secure.
- Controlled access: Only designated users can access and query your engine.
05.
Reduced workload
- Support for managers: AI handles routine queries and drafting, freeing up time in your core teams.
- Workload reduction: Demonstrates care for staff by reducing unnecessary workload, making advice more accessible and policies more transparent.
Functionality
- Retrieval augmented generation (RAG): Combines GPT capability using top tier large language models (LLMs) with your authoritative sources.
- Customisable training: policy.engine is trained on your proprietary documents, making sure users get relevant responses.
- Inclusive, multi-lingual support: The large language model (LLM) can work in 50+ different languages and adapt responses as needed to work best for each individual, whatever their unique needs and preferences.
Use cases
- Policy access: Quickly access and summarise information from policy documents.
- Write emails and letters: Quickly read and reply to emails to reduce customer service response times and ensure accurate, consistent answers.
- Policy management: Use your assistant to check your policies and make sure they are clear and internally consistent as well making timely updates more easily.
- Quality and compliance: Always-on access that adapts to each user means the rules and procedures you’ve put in place are easy to adhere to, consistently.